FAQs

Mail us anytime at hello@punkymoms.com

 

Ordering & Shipping


We ship worldwide.

We try and get orders dispatched within 5 working days, and often sooner. Some items are made to order like a majority of our t-shirts so if it not in stock and you preorder one it may take up to 3 weeks.  

All orders over $10 in value are sent tracked through USPS. All orders under $10 are sent via standard delivery services (no tracking).

We use USPS or all orders.

 

Returns, Refunds & Exchanges


We accept returns & exchanges on most all of our items as long as they are in resellable condition. A few times a year, we may have a final blowout on end of season items, in that case those sales are final. 

If for any reason you are looking to exchange a size, please send us an email so we can confirm size availability  hello@punkymoms.com

All return order issues must be handled within 21 days of order date. 

Since we are a small independent business all postage for returns, exchanges and refunds are at the cost of the buyer - thanks for your support & understanding!

Returns can be mailed to Diana @ Punky Moms 

Punky Moms
PO Box 560362
Orlando, FL 32856

Washing Instructions

If you have bought apparel, please wash inside out and do not tumble dry to preserve the design quality.